Finally, on the Credit Memo click the icon to issue a Refund.Next create a Credit Memo for the customer with a total dollar amount equal to the refund.Now you can select 'Record Merchant Service Deposits' in QuickBooks for Mac and all deposits should process without the error.Create a sales receipt with a total dollar amount of zero It will say 'Missing' under the 'Number' column Within the batch, find the transaction for the refund.
It will be in a batch that would not process, as indicated by the outline of a circle (processed batches have a solid circle next to them)
However, when you try to process the deposits, you will receive the error 'Unable to record transaction(s)' Quickbooks 2020 for Mac doesn't not include a function for refunding credit cards.